BAA/BABAA products compliant with federal procurement regulations

Warranties

Industry-Leading Warranty with Easy Claims

Up to 25-Year No Questions Asked Warranty

All products reflect our commitment to quality and compliance. We offer multiple warranty terms: 5-year, 7-year, 10-year, and 20-year—with an extended warranty available for up to 25 years, ensuring long-term reliability and performance.

Explore Warranty
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Simplified Claims with Quick RMA Forms

We have dedicated personnel tasked with addressing any arising issues promptly through our RMA process. If they cannot resolve your concerns and you have purchased products under our 'No Questions Asked' warranty, we will immediately process your request without any further inquiries. Our team will guide you through each step to ensure a hassle-free experience.

RMA Forms
Category Product Type Warranty Duration
Outdoor Area Luminaires 5 Years
Wall Packs
Indoor Tubes 5 Years
Linear Low Bays
Troffers
Panel Lights
Downlights
High Bays

 

 

Category Product Type Warranty Duration
Outdoor Area Luminaires
Wall Packs		 5 Years
Indoor Tubes
Linear Low Bays
Troffers
Panel Lights
Downlights
High Bays		 5 Years

Frequently Asked Questions

What if the product I purchased is not listed under the standard warranty categories?

For any product not listed, please contact us directly. Our team will provide warranty information specific to the product and its application.

What conditions apply to the standard 5-Year warranty?

All standard warranties are based on a maximum of 16 hours of operation per day and standard ambient temperature ranges. Usage outside these parameters may affect warranty coverage.

Can I purchase an extended warranty for products with a 5-Year or 10-Year warranty?

Yes. Extended warranty coverage is available for products with 5-Year, 7-Year, 10-Year, or 20-Year warranties. Please contact your BFU representative to confirm eligibility and pricing. Minimum purchase quantities and site registration may be required.

Are accessories and backup systems included in the product warranty?

Accessories and emergency battery backup systems are not covered under the standard product warranty.